Aloha!  Welcome to the Sheraton Hawaii Federal Credit Union web site!  We are a credit union serving the employees of Starwood Hotels in Hawaii and their families.  Whether you need help financing a new home or car, consolidating your bills, or just saving for a rainy day, we can help you.  We offer a host of financial products and services to help you make the right financial decision.

EARLY CLOSURE

SHFCU will be closing at 12 noon on Tuesday, August 3, 2010
(changed from August 4)
for staff training. 

"GETTING YOUR FAMILY'S LEGAL AFFAIRS IN ORDER"

A free informational session covering Estate Planning, Powers of Attorney, Healthcare Directives, Probates and Long-Term Care will be presented by Attorney Scott C. Suzuki.

When:  Thursday, July 29, 2010

Time:  4:30 - 6:00 p.m.

Where:  Sheraton Waikiki Hotel Kenji Osano Human Resource Center Classrooms A & B

LIMITED SEATING: Call 931-8000 to reserve a seat 

PHISHING ALERT

Credit unions nationwide report a high volume of text message and phone phishing attacks.  Individuals are receiving automated messages indicating their cards have been de-activated and to re-activate the card, he/she must enter their 16-digit account number, CVV2/CVC2 code, card expiration date, and/or PIN.  Falling prey to this scam have resulted in subsequent fraud.  NEVER respond to a text message or phone cal that requests personal or account information.

FRAUD MONITORING

Members with our credit or debit cards know that we monitor their card usage for possible fraudulent activity.  Due to an increase in PIN fraud at ATMs, there has been enhanced scrutiny of multiple transactions occurring at ATMs.  Please be aware of your behavior that sometimes follow very common patterns of activities initiated by fraudsters, such as trying various PIN combinations when denied for "Invalid PIN" or making multiple attempts of withdrawals for decreasing amounts when denied for "Exceeds Limit."  Your card may be temporarily blocked until our Card Security call center can verify suspect transactions with you.

Although an inconvenience, members appreciate the questioning as they know we have their best interests in mind.  Call us for information regarding our credit and/or debit card programs.

    HOME BUYING AND FORECLOSURE PREVENTION ASSISTANCE

If you have ever dreamed of owning your own home but did not know the process involved or felt there were obstacles (such as low income, excessive debts, or no down payment) standing in your way, the Hawai'i HomeOwnership Center (HHOC) can help.  Your dream is not beyond your reach.  HHOC aims to build stronger families and communities throughout Hawaii by providing education, information, and support to create successful first-time homeowners.  HHOC can also help families facing foreclosures.